Penetek Technology Inc.

Possible Solutions

• 2nd display is off

  • Check the BIOS setting if the VGA port power has been turned ON.

• Black screen after boot up(M62)

  • Check if slot 1 has the memory installed (Located on the other side of M/B, face to the LCD panel.) If not, please install the memory into slot 1.

• Cannot enter OS after beep sound

  • Make sure if SSD/HDD is connected to SATA connector firmly.

• COM port no power

  • Check the BIOS setting if the COM port power has been turned ON.

• Cash Drawer port no power

  • Check the BIOS setting if the Cash Drawer port has been turned ON.

• Cash Drawer doesn’t eject

  • Check if COM1 or COM5 setting in BIOS is correct.

• Cannot wake up by LAN (M62)

  • Check if Wake on PME is set to “Enable” in BIOS setting.

• Display error (Snowing, shaking)

  • Make sure LVDS Cable is connected firmly.

• Hard drive not detected

  • Make sure the Boot Type is UEFI Boot Type or Legacy Type under BIOS setting

• LCD Panel no power

  • Make sure if LCD Power Cable is properly connected.