Frequently Asked Questions (FAQ)

Penetek is a Taiwan-based manufacturer specializing in the designing and manufacturing of Point of Services (POS) systems.

FAQ

Frequently asked questions

If you have any questions regarding our POS terminals and other products, please refer to the FAQ's sections below. Penetek has compiled all questions frequently asked by customers and provided thorough, step-by-step answers to help customers minimize their problems. If none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com


If you have any questions regarding our POS terminals and other products, please refer to the FAQ's sections below. Penetek has compiled all questions frequently asked by customers and provided thorough, step-by-step answers to help customers minimize their problems. If none of these can describe the symptoms you have, please contact our Customer Service by email at services@penetek.com

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Penetek summarized all questions frequently asked by customers.

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Penetek summarized questions regarding All-In-One POS, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding touch functions, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding Card Readers and other POS peripherals, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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All-In-One POS Systems & Panel PCs Manufacturer | PENETEK

Located in Taiwan since 2013, PENETEK TECHNOLOGY, INC. has been a POS systems and Panel PCs manufacturer with Intel 10th Gen. Elkhart Lake platform for POS, Panel PCs, and Industrial PC product lines. Their main products, include POS, All-In-One POS, Panel PCs, Industrial Panel PCs, Kiosks and Open Frame PCs, which are CC and FCC certified.

Penetek, is a 100% Taiwan-based premier manufacturer, that offers OEM / ODM services with the most flexible customization to hospitality, food & beverage, retail, and industrial automation developers and companies with comprehensive product services. With over 20 years of experience in All-in-One (AIO) touch terminal design and manufacturing, Penetek staffs understand the demands of our partners and develop products of unmatched quality and feature to help our OEM/ODM partners meet the specific needs of their customers in the ever-changing dynamic of the market.

PENETEK has been offering customers high-quality POS systems and panel PCs, both with advanced technology and 20 years of experience, PENETEK ensures each customer's demands are met.