PENETEK TECHNOLOGY, INC.

Leading provider of durable, customizable POS and industrial PC solutions.

FAQ

Frequently asked questions

If you have any questions regarding our POS terminals and other products, please refer to the FAQ's sections below. Penetek has compiled all questions frequently asked by customers and provided thorough, step-by-step answers to help customers minimize their problems. If none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com


If you have any questions regarding our POS terminals and other products, please refer to the FAQ's sections below. Penetek has compiled all questions frequently asked by customers and provided thorough, step-by-step answers to help customers minimize their problems. If none of these can describe the symptoms you have, please contact our Customer Service by email at services@penetek.com

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Penetek summarized all questions frequently asked by customers.

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Penetek summarized questions regarding All-In-One POS, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding touch functions, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Penetek summarized questions regarding Card Readers and other POS peripherals, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

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Boosting Business Efficiency with Penetek's Advanced POS Hardware Solutions

Penetek Technology, Inc. is a leading Taiwanese manufacturer of state-of-the-art POS systems and industrial panel PCs since 2013. With over two decades of experience in all-in-one touch terminals, the company excels at delivering customized solutions that incorporate the latest embedded and desktop/server CPU technologies. Designed for high reliability and long life, their products are ideal for industries that require rugged performance in harsh environments. Penetek's commitment to customer-focused innovation and comprehensive OEM/ODM services make it a leader in its field, serving the global needs of food service, retail and industrial automation.

Known for our commitment to quality and innovation, Penetek offers a wide range of products that meet the unique needs of the retail, hospitality and industrial sectors. Our state-of-the-art all-in-one POS systems integrate multiple functions into a single unit, improving the user experience and operational efficiency. Industrial panel PCs are designed to withstand harsh conditions, making them ideal for demanding environments. In addition, our interactive kiosks are designed to increase customer loyalty and streamline service operations. With over a decade of industry experience, Penetek ensures that each product in our versatile lineup is precision engineered and designed to exceed performance expectations. Our commitment to technological advancement and customer satisfaction positions Penetek as a trusted partner in the global marketplace.

PENETEK has been providing customers with high-quality, customizable POS and industrial computing solutions, both with advanced technology and 20 years of experience, PENETEK ensures that each customer's requirements are met.