PENETEK TECHNOLOGY, INC. - Penetek is a Taiwan-based manufacturer specializing in the designing and manufacturing of Point of Services (POS) systems & hardware.

For the main screen and the 2nd display (D2109 and SD1000S) | Elevate Your Hospitality Business with Penetek’s Tailored POS Solutions and Kiosks

Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com. Penetek Technology excels in delivering robust industrial PC and POS solutions, including touchscreen kiosks and rugged computing systems. Specializing in both standard and OEM POS configurations, we offer reliable, high-performance products designed to meet diverse industry needs. Our advanced open frame PCs and panel PCs stand out in the market, ensuring top-tier functionality and durability for industrial automation and retail environments.

For the main screen and the 2nd display (D2109 and SD1000S) | Revolutionizing Retail: Explore the Benefits of All-In-One POS Systems by Penetek

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For the main screen and the 2nd display (D2109 and SD1000S)

Penetek summarized questions regarding main screen and the 2nd display, if none of these can describe the symptoms you have, please contact our Customer Service by email at service@penetek.com.

Why LCD not powered on even though the power LED is in blue color?

Please open the system and make sure the LCD Power Cable is properly connected. For eDP type of LCD panels, please check the eDP panel is firmly connected. If it still doesn’t work, please contact the service technician.

Why my screen snowing or shaking?

Make sure LVDS Cable is connected firmly.

Why it shows a white screen when the system boots up?

Check if LVDS Cable is loose.

Why I cannot adjust the brightness of the Windows 10 quick action icon on the lower right-hand side?

Please check the LCD panel and the mainboard if they are connected with the eDP connector. If not, please adjust the brightness in the "Display" under the "System" in the Windows Control Panel.

Why the 2nd display / monitor doesn't show anything on the screen after power on?

Please check if the VGA cable is firmly connected to the VGA port on the system.

Why the 2nd display / monitor (D2109 and SD1000S) doesn't show anything on the screen after power on?

If you are using D2109, please check the VGA cable is firmly connected to the VGA port on the system. Then, check the BIOS setting if the VGA port power has been turned ON. If you are using SD1000S, please reconnect the USB cable to the USB port on the system. If it still doesn't work, please connect the 2nd USB cable to the system.

For the main screen and the 2nd display (D2109 and SD1000S) | The Ultimate Guide to Industrial Panel PCs: Durability and Innovation with Penetek

Penetek Technology, Inc. is a leading Taiwanese manufacturer of state-of-the-art POS systems and industrial panel PCs since 2013. With over two decades of experience in all-in-one touch terminals, the company excels at delivering customized solutions that incorporate the latest embedded and desktop/server CPU technologies. Designed for high reliability and long life, their products are ideal for industries that require rugged performance in harsh environments. Penetek's commitment to customer-focused innovation and comprehensive OEM/ODM services make it a leader in its field, serving the global needs of food service, retail and industrial automation.

Known for our commitment to quality and innovation, Penetek offers a wide range of products that meet the unique needs of the retail, hospitality and industrial sectors. Our state-of-the-art all-in-one POS systems integrate multiple functions into a single unit, improving the user experience and operational efficiency. Industrial panel PCs are designed to withstand harsh conditions, making them ideal for demanding environments. In addition, our interactive kiosks are designed to increase customer loyalty and streamline service operations. With over a decade of industry experience, Penetek ensures that each product in our versatile lineup is precision engineered and designed to exceed performance expectations. Our commitment to technological advancement and customer satisfaction positions Penetek as a trusted partner in the global marketplace.

PENETEK has been providing customers with high-quality, customizable POS and industrial computing solutions, both with advanced technology and 20 years of experience, PENETEK ensures that each customer's requirements are met.